Privacy Policy:
WoodenCoin.com collects minimal data in reference to client information. All addresses and contact
information of clients remain in private, off-line storage.
WoodenCoin.com will not sell or share any contact information
with any organization. Full effort to promptly delete all e-mails and offer continual security is enacted.
Security Policy:
Beyond our Privacy Policy we turn to PayPal for parameters delineating Security Policy.
We do not witness or receive the critical information you supply to PayPal for purchase transaction.
Shipping Policy:
Standard Canada Post shipping is usually included with the Wooden Coin Price for all customers within North America.
Advancing the shipping arrangement will result in an "Advanced Shipping Charge".
The Advanced Shipping Charge will be our estimation of any extra charge involved for other options of
shipping and handling arranged.
The Advanced Shipping Charge is stated separately when included in Quote or can be annexed to the order at a later request.
September 11, 2001 has proven that "Stuff Happens".
WoodenCoin.com satisfies commitment with notice of proof of "Shipment Launched". No charge to client
will result from proof of delivery system loss. No liabilities or charges of loss will be the fault
of WoodenCoin.com due to failure of delivery or tardy delivery date for any reason.
Pricing Policy:
WoodenCoin.com strives to provide customer satisfaction but any case of discrepancy in posted availability,
or pricing of any item or order, must be referred to our omnipotence.
WoodenCoin.com will attempt to provide, display and transmit accurate information and pricing/shipping
details but we are not liable through any dispute of mistakes made or inexplicable events.
Confirmation/Notification Policy:
Almost all Custom Print Wooden Coin orders will follow the roadmap of:
- - Initial interest or request from Customer.
- - Confirmation if a specific date or event is involved.
- - Information and intention gathered.
- - Possible "Art File" supplied by client.
- - "Quote" released as per Customer's interests .
- - Volley of "print options" available from WoodenCoin.com.
- - Changes to Artwork as requested by Customer.
- - Transmit "Artwork Approval" form to Customer.
- - Receive "Artwork Approval" returned by Customer.
- - "Order" Placed by Customer.
- - Customers Purchase Order and/or Prepayment/"PayPal".
- - "Order Received Confirmation" transmitted to customer.
- - The order is then produced, finished and packaged.
- - Order shipped with "Invoice Payable" included.
- - "Shipment Launched Notification" transmitted to Customer.
- - Delivery confirmed to WoodenCoin.com by Canada Post.
- - "Delivery Confirmation Request" transmitted to Customer.
- - "Account Due Statement" mailed to Customer.
- - "Thank You" acclimation transmitted to customer.
- - Future samples of coins and specials mailed.
Print Policy:
WoodenCoin.com reserves the right to refuse the entertainment of any idea, request, order or
any artwork supplied or suggested solely at our discretion.
Prior to our production of any product all artwork created or any change to the art file
supplied will require an "Artwork Approval" form for production to advance.
Print quality and finish will very slightly from coin to coin due to wood variables, with
all images remaining legible and pristine throughout.
Feedback Policy:
WoodenCoin.com seeks the feedback for other uses and new ideas for our products. We very much
enjoy and record the heart warming tails of the attraction of these unique mementos.
Ideas for "New Slogans or Uses" of Wooden Coins offered to WoodenCoin.com can return the provider
a 20 coin sample pack of the new coin issued.
All written or E-mail correspondence will be processed and will generate a reply when applicable.
Return Policy:
WoodenCoin.com will make the greatest attempt to rectify all issues of
shortfall. Upon notification of the details of displeasure we will make great attempt to offer
solution focused to appease all parties involved.
All written or E-mail correspondence will be processed and will generate a reply when applicable.
Normally a "Total Purchase Return" will generate a return of the shipping included in the initial pricing
"Advanced Shipping" or "Return Shipping" costs will not be reimbursed.
Prior to all orders WoodenCoin.com suggest a free sample be requested to convey the exact benefits
that our beautiful Wooden Coins can translate when in your hands.
Satisfaction Policy:
WoodenCoin.com is concerned with any complaint feedback that may arise. We have no such experience
with satisfaction rectification but we promise to make great a attempt to understand and offer a
solution focused to appease all parties involved.
Normally a "Total Purchase Return" will generate a return of the shipping included in the initial
pricing. "Advanced Shipping" or return shipping costs will not be reimbursed.
Prior to all orders WoodenCoin.com suggests a free sample be requested to convey the exact benefits
that our beautiful Wooden Coins can translate when in your hands.
All written or E-mail correspondence will be processed and will generate a reply when applicable.
